Assistant Case Manager
Katiana is Team Gude’s Assistant Case Manager. She handles client
calls, manages client communications, and helps make sure that clients
are always informed about their cases. Katiana was born in Puerto Rico.
She studied at several universities, including Illinois Institute of Technology
in Chicago, where she participated in a Premier Intensive English Program.
Katiana relocated to the Bay Area with her family so that her husband
could pursue a career as a police officer.
Prior to joining Pacific Workers’ Compensation, Katiana worked as
an Enrolment Specialist at a private school and at Roots Community Health
Center. In her free time, she goes to church, works out, and spends time
with her family. Katiana is passionate about helping others, having volunteered
with both AmeriCorps and BAYAC. She donates time and food to vulnerable
members of her community whenever possible. Katiana resides in Oakland
with her husband and their three children. She is fluent in Spanish.
Education: Illinois Institute of Technology,
Premier Intensive English Program, 2003